Your account, plan, and storage

Your Portfelio account has a subscription plan, a billing status, and — if you’re on a trial — a countdown of days remaining. Separately, your account has a storage quota shared across galleries, bio-page images, and other uploads, shown as usage against your plan’s limit.

What Lio can do: answer questions about all of this directly — “what plan am I on”, “how many days left in my trial”, “how much storage am I using”, “am I on a paid plan.” Lio reports the real numbers from your account (storage as GB with a percentage, e.g. “14.2 GB of 100 GB, 14%”) rather than guessing.

Lio doesn’t change your plan, extend a trial, or manage billing itself — for changing plans, updating payment details, or anything storage-limit related that needs a human, ask Lio to contact support and it’ll bring up a quick form (prefilled with your details) that goes straight to the Portfelio team.